​​Website Privacy Policy

Last Updated: July 1, 2026

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Lighthouse Counseling Associates ("we," "us," or "our") operates lighthousecounselingri.com (the "Site"). We are committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site.

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1. Important Disclaimer Regarding Medical Information (HIPAA)

This Privacy Policy governs information collected exclusively through our public website. Any Protected Health Information (PHI) you provide to us through our secure, HIPAA-compliant website forms is additionally protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable Rhode Island state laws.

Our handling of clinical medical records and patient PHI is governed by our separate Notice of Privacy Practices (NPP), which provides details on your federal medical privacy rights. You can access our full clinical Notice of Privacy Practices by contacting our office directly or reviewing the printed copy provided during your intake process.
 

2. Information We Collect

• Information You Provide Voluntarily: We collect personal information that you explicitly choose to send us via our Wix contact forms. This includes your name, email address, phone number, and any text message you provide to request an appointment.

• Secure Client Portal Data: Our Site links directly to a secure, third-party Client Portal hosted at lighthousecounselingri.secure-client-area.com. Any clinical paperwork, intake forms, scheduling requests, or billing details submitted through that portal are transmitted through a separate, dedicated, and fully HIPAA-compliant electronic health record (EHR) environment protected by industry-standard encryption.

• Automatic Technical Log Data: Our website hosting platform (Wix) automatically logs basic technical information sent by your browser, such as anonymized IP addresses, browser types, and pages visited. This data is used solely to maintain website performance, accessibility, and security.
   

3. How We Use Your Information

We use the information we collect strictly to:

• Respond to your counseling inquiries or schedule therapy appointments.

• Improve the functionality and security of our Site.
   

We do not sell, rent, lease, or share your personal information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
 

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4. Text Messaging (SMS) Consent & A2P Compliance

If you opt-in to receive automated text messages or appointment reminders from us by providing your phone number on our website forms:

• Consent is obtained voluntarily and is not a condition of receiving therapeutic services.

• Message and data rates may apply. Message frequency varies based on your scheduled sessions.

• You can opt out at any time by replying STOP to any text message you receive from us.
  For assistance, reply HELP.

• No SMS consent or phone number data will be shared with third parties or affiliates for marketing purposes.

 

5. Cookies and Tracking Technologies

Our Site utilizes essential and functional cookies powered by Wix to ensure the website loads securely and functions correctly. We do not use third-party tracking pixels (such as the Meta Pixel) or non-HIPAA-compliant analytics tracking scripts that monitor your behavior across the broader internet for advertising purposes.
 

6. Contact Information

If you have any questions about this Website Privacy Policy, please contact us at:

Lighthouse Counseling Associates Phone: (401) 389-1240

Main Physical Address: 3047 E Main Rd, Suite 4, Portsmouth, RI 02871

Secondary Physical Address: 386 Market St, Warren, RI 02885​